⚙️Space settings
It is possible to create a space with a multi-sig account?
Yes. In order to do so navigate to https://app.safe.global and select Snapshot in the Apps tab. Your multi-sig address will connect to Snapshot and allow you to create spaces, proposals and vote.
I lost access to my ENS domain which was used to register a space on Snapshot. What should I do?
If you are still a controller of the space you can apply to delete your space or migrate the current space to another one with different ENS. Have a look at our documentation for more details: Migrate or delete or a space
How can I differentiate settings for proposals and voting?
You can use sub-spaces on Snapshot. This solution allows you to link multiple spaces and set different settings for each of them depending on your needs. Have a look at our documentation to learn more: Sub-spaces
Can I change the name of my space?
Yes. You can do it in the space settings.
Do not confuse it with changing the ID or the ENS domain for your space. To do that, you need to migrate the space. You can read more about changing the ENS domain in our documentation: Migrate or delete or a space
How can I verify my space?
There is a list of requirements you have to meet. Have a look at our documentation to learn more: Space verification
I made a mistake with my space settings and I want to cancel existing votes. How can I do it?
You cannot invalidate existing votes. However you can delete the proposal.
If you are an admin of the space or proposal’s creator you can delete the current proposal by clicking Delete on the proposal’s page:
Then change the space settings and make sure to persist the changes.
Once the settings have been updated you can recreate the proposal from scratch.
Can I customize the appearance of my Snapshot space?
Yes, you can customize the appearance of your Snapshot space to some extent by setting a custom skin, which allows you to change the colors of your space. This customization feature is available for spaces using the custom domains setting.
Your proposal cannot be submitted due to a missing Voting Validation rule required with the "ticket" strategy. What does it mean?
If your space is using only a ticket Voting Strategy you are required to set a Voting Validation to minimize the risk of spam votes on your proposals. Without it, hackers can easily create multiple accounts (each getting 1 Voting Power) and take the voting process over. Have a read here to learn how to set it up: Voting Validation in Space Settings
My space is no longer verified. Why is that?
Verification status is valid as long as the space meets all requirements. Make sure you meet all the requirements defined here and contact our support on Help Center to regain the space verification.
My space is hibernated. Why?
Spaces are put in hibernation mode after 12 months of inactivity. To learn more head to Space hibernation
How can I get my space out of hibernation?
As a space controller or an admin you can reactive the space through the space settings by clicking Reactivate space button. More information can be found in Space hibernation
Why can't I create a new space with my previous deleted space ENS name ?
Deleting a space does not release its attached ENS name, so you can not create a new space with the same ENS name. Head Space deletion to to learn more.
If you wish to retain the same ENS domain for you new space, you could create a new space under a subdomain of your previous ENS name.
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